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Staying in touch - phone and internet - Muscat Airport



Muscat international Airport facilities and services we are pleased to offer passengers and other airport users a full range of facilities and services

It is easy to stay in touch with family, friends and colleagues while travelling through Muscat International Airport. The airport has free wi-fi available for all visitors to the airport and public pay phones throughout the terminal buildings.
To use Muscat International Airport`s free wi-fi you will need to provide your mobile number to receive the access code.Further details are provided here


Banking and currency

There are a number of automated teller machines (ATMs) located in Muscat International Airport, offering cash withdrawal in a number of currencies.
Foreign Exchange bureaus are also available throughout the terminals, offering 24 hour currency exchange.


Tourist Information desk

A Tourist Information desk is located at the baggage concourse of arrivals. Here travellers visiting Oman can seek information about all that Oman has to offer and can obtain free leaflets, brochures and maps about the Sultanate.


Prayer rooms

A mosque is available outside the arrivals terminal exit door for Muslims to perform prayers. The mosque facilities include a bathroom and an ablution area and a female prayer room at the rear of the mosque.
A separate prayer room for male and female passengers is also available inside the terminal building at the departures area, after immigration, near the duty free area in the first floor.


Postal Services




Medical assistance

A 24 hour clinic is available at the airport for passengers requiring assistance.The clinic is manned by a doctor, two nurses and an ambulance driver and is open 365 days a year. The clinic is stocked with medicines and offers free medical treatment and medicines to any sick passengers and a free ambulance service to the nearest hospital if required.

The clinic is located in the arrivals terminal, before immigration and is also available for departing passengers. A departing passenger in need of medical attention should.


Toilets and showers

Restrooms for all passengers are conveniently located throughout Muscat International Airport and are clearly signposted.

Restrooms and shower facilities are also available in our lounges for those passengers with access to a lounge.


Porters and trolleys

At Muscat International Airport help is always on hand to assist you with your baggage, to make your departure or arrival smoother.

For departing passengers, trolleys are available in all car parks and can also be collected from in front of the departures building.

For arriving passengers, trolleys can be picked up in the baggage reclaim area.

A porter service is available for baggage assistance in both departures and arrivals tohelp you get your luggage to and from your car or transport in the airport area. The cost of this service is RO1.500.

For arriving passengers, trolleys can be picked up in the baggage reclaim area.

All trolleys are provided free of charge.


Smoking Area

Smoking at Muscat International Airport is only permitted in designated smoking areas.


Baggage wrapping

Baggage wrapping services are available in the departures hall before check in. The service takes less than one minute, costs RO , and offers peace of mind that your baggage and its contents will be protected en route to your destination.


Fast track services

First and Business Class passengers are able to make use of exclusive facilities and services at Muscat International Airport.

Fast track services are available for Oman Air First and Business class passengers on departure and at arrival.

All First and Business Class passengers are invited to use the [lounges] available for added comfort.


Airport lounges

Frequent travellers and those who want to travel with extra style and comfort will welcome the opportunity to relax and be spoilt in Muscat International Airports lounges.

Oman Air Premium Class Lounge

Oman Air has a dedicated Oman Air Lounges exclusively for the use of Oman Air passengers travelling with tickets in first or business class cabins.
Located on the first floor of the departures terminal, adjacent to the duty free "check out" area, the lounges offers an oasis of calm, serenity and a comfort level of exceptional standards.

The first class lounge offers exceptional services, such as a personal chef to prepare a refreshment or full dining experience, a Limousine Service from the lounge to the aircraft, with a personal chauffer, and relaxation rooms.

The business class lounge offers an extensive array of snacks and full dining options, a quiet lounge area, shower rooms, a children`s playarea, wireless internet access and a business center.

Gold Sinbad Members, Oman Air`s frequent flyer program, are also invited to use the business class lounge.

Plaza Premium Lounge

The Plaza Premium Lounges, are operated by Zahara Airport Services LLC , a joint venture between Plaza Premium Lounge Oman and Zahara Travel & Service Bureau LLC, a leading travel management company in Oman, Together they bring international expertise and local know-how to deliver quality service.

Lounges are available in Departures and Arrivals and are open 24 hours.

The Departure Plaza Premium lounge is located at the departures hall at Muscat International Airport. For passengers who have some time to unwind before catching their flights, the lounge offers relaxation and provides the following services:

  • Food and Beverages
  • Shower and Nap Facilities
  • Business Centre
  • TVs, Newspapers and Magazines
  • Children`s Playroom
  • Smoking Room

Walk-in Rates are:

3 hours of lounge use 5 hours of lounge use
* Adults - RO 10
* Children aged 6-10 - RO 5
* Children under 5 - Free
* Adults - RO 15
* Children aged 6-10 - RO 7.5
* Children under 5 - Free

For further details please contact the Plaza Premium Lounge on tel: +968-24518198 or email: enquiry.pplmct@plaza-network.com




Airline offices

Twenty eight airlines operate from Muscat International Airport.


Travel Agencies

To make your stay in Oman more enjoyable, arrange your hotels and tours through one of the travel and tours companies located in the airport.


Visa deposit and collection

Visas can be deposited for arriving passengers at the visa deposit center in the departures terminal. The visa deposit counter is given between ----------- and -----------------

Arriving passengers who have arranged entry visas to Oman before their trip can collect visas from the Visa Collection Counter in the arrivals hall, before immigration.

Visitors to Oman who wish to extend their visa after arrival can visit the ROP Visa Issuing Office in the airport building between the hours of 7.30 and 13.00, Saturday to Wednesday . Further information available on the [ ROP website ].


Car hire

Vehicles can be hired from a number of car rental companies located at Muscat International Airport.


Meet and greet services

Navigating immigration and baggage reclaim after a long journey, can be stressful. The Plaza Premium Lounge offers food and beverage, shower facilities, TVs, newspapers and magazines, and provides the following services to ensure your arrival is smooth and hassle-free:
  • Meet & Greet Services
  • Visa Assistance
  • Fast Track Service

The lounge is open 24 hours and is located in the arrivals hall, before immigration.

Meet and Greet Services Rates:

  • Premium Service - RO 19 (with welcome flowers)
  • Standard Services - RO 15

For more information please contact the lounge on tel: +968-24518198 or email: enquiry.pplmct@plaza-network.com.

Travelling with children

Some airlines permit fold-up strollers to taken through to the departure gate, rather than checking them into the hold. Passengers are advised to check with respective airlines to understand the restrictions and requirements about strollers.

A children`s play area is located in the departures terminal, after passport control.

The Oman Air Business Class lounge also has a children`s play room available to members and their guests.