Oman Airports Issues Travel Guidelines for International Passengers Arriving in Oman as Scheduled Flights Resume Operations


The Travel Guidelines, issued by Oman Airports in cooperation with E-Musrif Company contracted by the Ministry of Health to provide technical solutions to prevent the spread of the novel coronavirus (COVID-19), have set out the guidelines for safe and comfortable travel. As scheduled international scheduled flights are set to resume in the Sultanate of Oman, these guidelines are intended to help passengers identify necessary steps to ensure a safe and smooth travel experience for visitors arriving in the Sultanate via international flights amid the coronavirus pandemic.

The first and second sections of the Guidelines identified pre-travel procedures including online self-registration of travelers by entering their phone number or e-mail address to proceed to the online registration form.

The third section of the Guidelines described the steps in the registration process including entering personal and general information such as passport number, name, nationality, flight number and airline, in addition to attaching a personal photo of the traveler.

In the last two sections, the Guidelines described the steps needed to complete the online payment of a fee of OMR 25 and to submit the online registration form. The Guidelines indicated that all passengers staying in the country for a period of more than 7 days are required to download "Tarassud+" application.

Additionally, the Guidelines provide information on the protocols to be followed upon arrival at the Sultanate's airports. Upon arrival, passengers who have not completed the online registration form and made online payment will be guided to the "COVID-19" test registration counters. They will be asked to connect their phone to the airport WiFi or to proceed to Omantel stores designated to help passengers complete online payment. Passengers will then need to download the Tarassud+ smart application.

Afterwards, passengers are required to head towards passport control and immigration where they will have to present a payment receipt obtained after having registered online as proof of the purchased service. Passengers staying in the Sultanate for more than 7 days must then head to the PCR testing area where they will be tested in accordance with the adopted measures.

The guidelines also indicated that passengers staying for over 7 days must wear the medical supervisor bracelet, which will be delivered with Tarassud+ application installed on their phone, and they will have to remain in quarantine for 14 days. During the quarantine period, the passengers must keep their phone and bracelet on them at all times, and should they disregard these measures, they will be fined and held legally accountable.

Once passengers leave airport grounds, they will have to perform a self-diagnosis using the medical assessment feature of the Tarassud+ application that allows them to evaluate their symptoms and subsequently follow a pre-determined set of instructions. Should any emergency arise, passengers are to contact the following numbers: 24441998 – 24441999.

As for post-quarantine measures, the guidelines indicated that passengers should report to a healthcare center affiliated with Ministry of Health, that is closest to their area of residence where medical professionals will provide them with health care services and help them remove their bracelet.

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